Wealth Management Operations Specialist I, Miami FL

Wealth Management Operations Specialist I, Miami FL

The Wealth Management Operations Specialist I is primarily responsible for providing operational support to the banks affiliated broker dealer and trust companies. The Operations Specialist I provides exceptional customer service to the Wealth Management departments.

Duties and responsibilities include:

• Open new brokerage and advisory accounts. Review investment account documentation for required information and ensure full on-boarding process, including the transfer of assets from other broker dealers.
• Review and process account opening documentation for new bank accounts and Certificate of Deposits for the Trust Company.
• Image and index all necessary documents to electronically store permanent images of account opening documents while striving to create a paperless environment.
• Process asset movement requests inside of their pre-established SLA times within a quality controlled process environment.
• Process securities transfer in a timely manner following industry best practices. Transfers can include but are not limited to incoming/outgoing ACAT, delivery/receive of securities free of payment which include DTC, Government, Mutual Fund, International transfers, DRS and/or DWAC transfers.
• Process additions, distributions, internal transfers as well as payment of invoices for the Trust Company
• Perform account maintenance to investment and trust accounts.
• Provide support reviewing and approving requests initiated by other team members.
• Supports the Wealth Management Operations team with tasks related to the administration of the Trust Accounting application.
• Provide support reviewing and approving requests initiated by other team members.
• Liaison for the front office between Pershing, counter parties and internal departments on all pertaining matters.
• Provide superior customer service to the Wealth Management business units we serve.
• Ensure strict confidentiality of client, firm and employee information.
• Manage office supplies for Wealth Management Operations Area.
• Process document bank storage.
• Participate in monthly process review meetings by presenting assigned procedure(s) for the month.

Minimum Education and/or Certifications Requirements:

• Bachelor’s degree in economics, finance, business administration or engineering required.

Minimum Work Experience Requirements:

• Minimum one year of relevant experience processing back and middle office requests in Wealth Management, Broker Dealer, or Trust Operations.

Technical and/or Other Essential Knowledge:

• Basic investments and securities knowledge.
• Previous experience with MS Office Skills, including MS Word, MS Excel, MS PowerPoint.