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Customer Service Representative


This is a Full-time position in Fort Lauderdale, FL posted April 6, 2021.

Reputable company in West Palm Beach is seeking Customer Service Representatives!  Responsibilities for Service Coordinator Assess the service needs of clients and connect them with the correct provider Create and maintain a directory of service providers and resources Create and maintain a database of clients and client needs Assess client issues and provide recommendations to fix problems Ensure each client is given the necessary services and follow up to fill ongoing service needs Maintain good relationships with service providers and clients to keep customer base Expand the list of resources and providers to assure there are no gaps in services Answer telephones and respond to email inquiries in the office Qualifications for Service Coordinator 1-3 years of industry experience or a related customer service experience required Previous administrative experience preferred Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel Excellent customer service and problem-solving skills High quality organizational skills The ability to work well under deadlines and to multitask The ability to build relationships and coalitions within the community Excellent verbal and written communication skills Excellent critical thinking and problem-solving skills We are an equal opportunity employer and make hiring decisions based on merit.

Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.