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Healthcare Call Center Representative

A Line Staffing Solutions

This is a Contract position in Lake Wales, FL posted October 12, 2021.

Full time Call Center Representative openings in the Cypress, CA 90630 with a major healthcare company Starting ASAP Apply now to Thu Phan with A-Line PAY RATE : $16.50/hour HOURS : Monday to Friday 9:30 AM to 6 PM PST In office for the first week to ensure access and systems are available for use, then work from home until the office reopens.

Job Responsibilities: Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

Refer unresolved customer grievances to designated departments for further investigation.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Job Requirements: Required : High school diploma or GED Call center experience Use multiple programs at once Excel knowledge Why Apply: Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability GREAT Hours Competitive Pay Rate Thu Phan
– Apply Directly for Consideration Healthcare, call center, mail order medications, Insurance Verification, Medicare, Medicaid, Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider Services, Pharmacy, prior authorization, reimbursement counselor, Medical customer service, inbound calls, outbound calls, answer phones, make calls, medical terminology, medical office, medical claims, healthcare claims, claims processing