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Logistics Support Representative – Riverview, FL

BlueGrace Logistics

This is a Full-time position in Riverview, FL posted August 1, 2021.

This role is responsible for the daily operations of Managed Logistics customers.

This role will work closely with the Operations Manager and Director of Performance in a timely, proactive manner that exceeds the customer’s expectations.

Hours are Monday through Friday, 8 am to 5 pm.Duties and responsibilities:Answering inquiries from carriers, clients, and/or customersMode OptimizationInvestigation and resolution of issues submitted by customers, carriers and/or suppliersActing as a liaison between operations, carriers, and customersDaily interaction with internal staff, carriers, and customer personnel is requiredPrioritize workload based on collaboration with Operations Manager and EPDSavings identificationDocumentation of issues (carrier, supplier, customer)Relationship building with customer contacts, carriers and suppliersCreation of standard work instructions (SWI) and process improvement identificationPractice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performanceQualifications:Degree in Logistics or related field and/or 1-2 years’ experience in logistics, transportation or related fieldWorking knowledge of Microsoft Office SuiteExperience working with Transportation Management Systems (TMS) is preferredEffectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levelsWork collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workersAbility to think outside the box and look for solutionsMust have a demonstrated ability in process improvement*NO AGENCIES PLEASE