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Work From Home Customer Service Representative – Independent Contracto

LiveOps

This is a Full-time position in Davenport, FL posted January 5, 2021.

We got what you want, you got what we need!n nGoodbye long commutes, rigid schedules, and busybody managers.

Hello, Liveops.n nOur well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support.n nAs an Independent Contractor, you have flexibility to choose when and where to provide services.

Login and provide services when it works for you as you are your own self-employed boss!n nLiveops ranked #4 in FlexJob’s 2020 Top 100 Companies with Remote Jobsn nOpportunity Detailsn nAs an Independent Contractor, you are self-employed and can:n nWork from home or any quiet place.n nSet your own schedule to work around your life.n nEnjoy the freedom and flexibility of being your own boss.n nOur Clients look for Independent Contractors who are comfortable:n nConducting inbound and outbound customer service calls with customers.n nCreatively problem solving.n nQuickly assessing customer needs and providing sound solutions.n nProviding a high-level of customer service.n nDocumenting details of all calls and customer interactions.n nManaging through multiple systems, programs, and screens simultaneously.n nSuccessful Independent Contractors will have the following skills:n nExperience handling inbound and outbound callsn nMinimum 1 year of customer service experiencen nComputer skills including navigating multiple tabs, windows and systemsn nBasic typing skillsn nStrong customer service and written skillsn nComfortable empathizing and remaining patient with difficult callersn nEarning Potential:n nAs a business provider of call center services, you will submit invoices and receive payment for completed services.

Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers.

Independent Contractors may also receive performance-based pay or other incentives.n nAs a self-employed 1099 Independent Contractor providing virtual call center services to Liveops and it’s clients, you will be responsible for your own tax obligations.

Actual earnings may vary depending on opportunity, call type, call volume, and other factors.

Independent Contractors are responsible for expenses and control their own profit and loss.n nWant to Learn More?!n nHear from Liveops Independent Contractors on the benefits of being your own boss, tips for success, and how being an Independent Contractor with Liveops provides the flexibility and balance to achieve your personal and professional goals.n nTechnology and Certification Requirementsn nApplication and Certification Process:n nTo become an Independent Contractor the following are required:n nComplete an application to Join Liveops Nation, which includes passing a background/credit checkn nThe background/credit check requires a $45 processing fee paid directly to our vendorn nView our background and credit check requirements heren nSign an Independent Contractor Agreementn nComplete a W9 formn nOpportunities that you choose may have additional requirements, including certification specific to a programn nWe have a variety of programs starting every week!n nProgram Metrics Requirements:n nThese programs may require Independent Contractors who choose to participate in these opportunities to provide services above posted minimum standards to maintain eligibility.n nAvailability:n nIndependent Contractors choose their own schedule by self-scheduling in 30-minute blocks.

As an Independent Contractor you get to dictate when and how often you commit to servicing our clients; the more you service, the higher your earning potential!n nClient’s call availability will vary and is subject to change, however generally calls are available daily from 8am to 8pm EST.

Several clients also offer 24/7 call availability.n nTechnology Needed for Success:n nPlease review the Liveops basic technology requirements by clicking heren nPlease note, several clients will require additional security measures and technology equipmentn nLiveops systems are not currently compatible with Mac or Chromebookn nWhat’s Next?!n nSubmit your application today!

Once qualified, a member of our team will reach out with next steps!n nGet ready to join Liveops Nation!n nLiveops is currently accepting applications in the following states: AL, AR, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY