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IT Technician

Kforce Technology Staffing

This is a Contract position in Fisher Island, FL posted January 15, 2020.

RESPONSIBILITIES: Kforce has a client that is seeking an IT Technician in Miami Beach, Florida (FL).

Job Summary: The IT Technician will assist the Director with any of the IT needs of the resort.

The main purpose of the IT technician is to be available to assist with resort associate’s IT needs and help resolve them efficiently.

One of the most important aspects of the technician’s job is to handle all meeting space setups and group technology business Essential Functions Works on assigned projects related to property systems Provides end user support for property systems Assist with Guest Network Issues Management of PBX switch and admin phone and assistance with guest room phones Makes recommendations for improvements and enhancements to the current systems Takes a proactive approach in assisting with vendor upgrades and property specific systems Provide and /or coordinate training for end users on resort systems Guest Room and Meeting room support for HSIA and telephone services; MAC orders for the PBX system Handle all meeting space setups and group technology business; The tech will need to set Phone and High Speed Internet access lines for groups and in-house meetings, as they are needed The tech will need to have these set and tested pre meeting, and be ready to respond to the guests changing needs as pop up requests arise; As technology is an essential part of business meetings, service and a can do attitude are a must Interacts with resort staff in a professional manner, assisting other departments with necessary information Communicates all pertinent information to the IT team Acts with responsibility towards all company property, supplies and equipment Remains alert, courteous and helpful to the guests and colleagues at all times Performs other duties as assigned REQUIREMENTS: At least one year experience with networks, computers, and telephony Prior hotel experience required Prior experience within a four star hotel brand preferred Experience in a networked computer environment All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation Background and experience with IT systems Desirable: MCSE or CCNA certifications A and Networking Essentials classes) Telephony Experience Computer Skill & Other Technical Skills: Ability to utilize computer software and hardware required Ability to easily maneuver on computer keyboard required Ability to learn, utilize and communicate effectively via company issued communication devices (e.g.

Nextel phones, etc.) Knowledge of wireless (Wi-Fi) systems Communication: Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing Knowledge of additional language(s) preferred.

Must have excellent listening skills Must possess excellent communication skills Telephony experience Must be customer-service oriented and have excellent hospitality skills Must be able to calculate basic mathematic functions Must be able to work well under pressure Must be able to work well in a fast paced environment Must have excellent vision and be able to see colors Kforce is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

– provided by Dice