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Field Trainer Technician – Residential Water Treatment

LeafFilter

This is a Contract position in Altamonte Springs, FL posted November 21, 2020.

Job Description

Primary Purpose: Responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement. Your efforts will improve installer success rates, minimize installer turnover, and help create completely satisfied customers. Essential Duties and Responsibilities: * Train, coach and develop installation subcontractors both in the office and in the field * Improve subcontractor retention rates through impactful training and engagement * Responsible for driving proficiency, efficiency and high customer satisfaction performance amongst installation subcontractors * Installation training subject matter expert; able to teach all aspects of installing Leaf Home Water Solutions (LHWS) products on all types of homes with all LHWS systems and products using various plumbing types * Able to identify weaknesses of individuals and teams and create or co-create ad hoc training events to address weaknesses * Works with the Installation Managers on individual performance, abilities, and capacities of the installers * Partner with leadership on identifying systemic training gaps and propose solutions to address gap Minimum Skills and Competencies: * Successful experience in installing various types of residential water treatment systems * Track record of successfully training, coaching, onboarding subcontractors or new install employees * Must have proven ability to work in a fast-paced, dynamic environment with multiple priorities * Ability to teach others through hands-on and documentation-based learning methods * Excellent verbal and writing skills * Excellent presence and communication skills in presentation situations * Strong customer service focus and ability to interact with customers * Basic computer proficiency with Microsoft Outlook, Word, Excel * Reliable truck, van or SUV that can carry LHWS products and systems * Functioning tools to handle any installation contingency * Ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Desired Skills: * Prior experience in installing and servicing residential water treatment systems * Bilingual – English and Spanish Physical Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Please send your resume to cclapper@leafhomesafetysolutions.com for immediate consideration. #IND123 #CB Company Description LeafFilter is the North America’s largest gutter protection system and we’re growing! Development and advancement opportunities are limitless. Our product is the top ranked gutter protection system by the leading consumer reporting magazine. Our company is the #2 ranked Replacement Contractor in the country. We are ranked as one of the Top Places to Work annually. Best of all, our customers love us! Have FUN and make a GREAT living while developing yourself, your direct reports and LeafFilter!