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STERIS: Field Service Technician


This is a Full-time position in Saint Cloud, FL posted September 6, 2021.

STERIS is a leading provider of infection prevention and procedural products and services, focused primarily on the critical markets of healthcare, pharmaceutical and research and medical devices.

Our mission is to help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

We have 12,000 employees worldwide, with over 3,000 in Customer-facing sales and service roles.

Founded as Innovative Medical Technologies in Ohio in 1985, the company was renamed STERIS in 1987.

Many of the businesses that have been acquired and integrated into STERIS have much longer operating histories, notably the American Sterilizer Company founded in 1894.

The STERIS Vision is inspired by our Customers’ efforts to create a healthier and safer world, and guided by our legacy of leadership and innovation; we strive to be a GreatCompany.

To STERIS, this means we will make a difference by providing world-class product and service solutions for our Customers, safe and rewarding work for our People, and superior returns for our Shareholders.Field Service Technician Kissimmee, FLAre you mechanically inclined with a knack for hands-on work?

Do you enjoy a flexible schedule and working independently?

Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience?

If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as a Field Service Technician in the Kissimmee, FL area!What you will do as a STERIS Technician:At STERIS, our Field Service Technicians act as the face of our company by ensuring top-notch service for our customers.

In this field-based, customer-facing role, you will travel to hospital and surgical facilities to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, medical equipment washers and other STERIS products as needed.

In addition, you will be responsible for building positive relationships with customers and colleagues, as well as completing necessary administrative tasks.

In addition, you will be responsible for the following:Service the Greater Kissimmee area.Drive Customer satisfaction through pro-active communication and commitment to resolving Customer’s issues/problems.Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner.

This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.E., schematics, diagrams, technical manuals, etc.).Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.Ensure a positive Customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, etc.

Perform minor installations as required.Establish and maintain effective, communicative relationships with Customers, managers, support functions and the sales organization.Promote STERIS growth through identifying sales opportunities and recommending STERIS products/services to Customers.Communicate promptly and efficiently with Customers providing informative status updates.Be a positive ambassador for STERIS at Customer sites.Other duties as assigned.Our Products and ServicesKnowing the products you will be working with and servicing is important!

Please take a moment to review our product and services pages!STERIS Healthcare Product Portfolio www.Steris.Com/healthcare/productsSTERIS Technical Repair and Maintenance Services www.Steris.Com/healthcare/service/securecare-servicesWhat Skills, Abilities and Education you will need to be successful at STERIS:A High school diploma or GED with 2+ years of relevant experience required.An Associate’s or bachelor’s degree in electronics, mechanics or a similar discipline, plus 1+ year(s) of related experience, is strongly preferred.This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience as determined by STERIS.Transferable skills for this role include mechanical (large military/agricultural equipment, appliances or vehicles), plumbing, HVAC, electrical, building maintenanceand other similar field service repair work.Valid driver’s license is required.Strong technical, organizational, problem-solving and troubleshooting skills.Excellent verbal and written communication skills.Comfortable working independently without supervision.Flexibility to handle multiple, changing priorities.Willingness to work in a hospital setting that may include visibility to emergency trauma.Ability to work flexible hours (at times outside “normal business hours”) and travel as required.Physical working requirements include: The ability to pass a physical capabilities exam will be required.

Routine movement such as walking, bending, kneeling, squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping.Performing work from floor level to above shoulder height.

This may include the use of ladders and/or scaffolds.Routinely lifting, lowering and carrying 1 to 35 pounds, as well as occasionally lifting and lowering 49 to 100 pounds.Walking and standing for extended periods of time.Working in confined spaces and under variable temperatures.What STERIS can offer you:This is a great opportunity to join a well-established, global company that will invest in your career growth over the long term.

STERIS wouldn’t be where it is today without our incredible, talented people.

That’s why we share in our success together by rewarding you for your hard work.

Hiring people who are in it for the long run with STERIS is our ultimate goal.We offer a comprehensive benefits package, including:Competitive payAnnual merit bonus and incentive plansExtensive hands-on training and developmentCompany vehicle, uniforms and all necessary tools providedBusiness travel and all related expenses paidService training and coaching programMedical, vision, dental and life insurance401(k) with a company matchPaid vacation time and paid holidaysTuition assistanceOpportunities for advancement