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Escrow Officer

First American

This is a Contract position in Orlando, FL posted November 18, 2020.

Company Summary

Join our team! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company’s continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com

Job Summary

  • Completes real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds in conjunction with centralized support unit.  Some duties may be the review/approval of items required for closing preparation.
  • Determines closing requirements by studying and clarifying buyer, seller, and lender instructions.
  • Oversight of Ordering title reports for issuing title insurance, resolving title defects; satisfying existing liens and encumbrances against property or principals.
  • Establishes escrow account by depositing funds; maintaining records.
  • Oversight of preparation of transaction documents by completing forms and statements; collecting and reviewing existing documents.
  • Final review of completed calculations by prorating taxes and interest.
  • Completes closing transaction documents by assembling documents; reviewing papers with parties; explaining provisions and procedures; answering questions; checking documents for completeness and accuracy; obtaining signatures.
  • Completes closing by delivering for recording and filing documents;
  • Final review of prepared settlement statement utilizing lender instructions.
  • Closes escrow account by balancing and disbursing funds.
  • Handle situations which may require adaptation of response or extensive research according to customer response
  • Complies with regulatory requirements and company policy by adhering, and enforcing adherence, to requirements.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Manage touch points regardless of delivery methods (mail, email, auto call and telemarketing)
  • Management of Customer Touch points

Knowledge and Skills/Technology Used

  • Familiar with standard concepts, practices, and procedures within the escrow/title industry field
  • Knowledge of Microsoft Office applications
  • Good client relations and organizational skills
  • Excellent written and verbal communication skills
  • Ability to speak effectively before groups of customers or employees of organization
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Detail-oriented and professional; able to handle confidential information
  • Ability to deal with multiple types of roles such as real estate sellers, buyers, agents and brokers

Typical Education

  • High School diploma or equivalent

Typical Range of Experience

  • 3-5 years related experience
  • Homebuilder Experience preferred
  • Experience directly handling escrow transactions as an escrow assistant preferable

License or Certification

  • Valid Licensing/Certification as required by applicable state

First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.