This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Fresh job offers in the Sunshine State!

To post a job, login or create an account |  Post a Job

RAP Analyst

TekPartners, A P2P Staffing Company

This is a Full-time position in Orlando, FL posted February 22, 2021.

Title: RAP Analyst
Location: Orlando, FL
Duration: 10 month contract likely to be extended
Compensation: Market rate
Work Requirements: Authorized to Work in the US


TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a RAP Analyst role in Orlando, Florida.


  • Summary

    Plans, organizes and executes multiple functions of the RAP Billing and Payment System (RBP). Performs monthly auditing of roadside transactions and facilitates club reimbursement for services rendered. Queries and analyzes RAP reimbursement data, identifies and recommends system enhancements, creates report, maintains data models, troubleshoots problems and anticipates future needs of the system. The Analyst serves as the primary point of contact for clubs on matters related to RAP reimbursement.

    Duties and Responsibilities

    1: Analyzes roadside claims to ensure accuracy of the services and charges submitted by Client. Must have the ability to make judgment calls while adhering to program policies and procedures to ensure accurate and prompt reimbursement for RAP service provider expenses to client. Requires a thorough understanding of the rate structures in place, for each program. (25%)

    1. Communicates proficiently with Client and RAP Clients regarding services and corresponding rates. (25%)
    2. Produces and analyzes a series of data reports required by clubs and clients. (15%)
    3. Assists the department program managers with customer and dealer reimbursements. (15%)
    4. Serves as the department’s primary point of contact with managers at clubs regarding the reimbursement of RAP service provider expenses. Audits roadside submissions in the RBP System and provides instruction to Client on corrective action necessary to facilitate payment. (10%)
    5. Analyzes call detail on selected groups of roadside assistance service events to validate accuracy of data prior to reimbursement to clubs; contacts clubs when further clarification is required. (10%)
    6. Performs other duties as required.


    • AA degree in business administration, statistics or 3-5 years of equivalent job experience preferred
    • Excellent attention to detail
    • Proficient in MS Excel and database management
    • Strong ability to communicate effectively both orally and written
    • Excellent organizational skills and strong attention to detail
    • Ability to learn quickly and work independently
    • Outstanding customer service skills

Our benefits package includes:

  • Comprehensive Medical Benefits
  • Competitive Pay, 401K
  • Retirement Plan
  • And Much More

About TekPartners:

TekPartners is one of the fastest growing private staffing firms in the United States. We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.

TekPartners is an Equal Opportunity Employer.