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Retail Sales Associate

Neptune Cigars

This is a Full-time position in Fort Lauderdale, FL posted October 25, 2021.

Retail Sales Associate
We are an upscale cigar store with several locations and online presence.

Email your resume to apply.

Applications without a resume will not be considered.

JOB DESCRIPTION:

Greets all customers in a timely and engaging manner, assists costumer in making their purchase, rings sales on the register, give correct change and sales receipt, and bags merchandise.
Maintains floor standards and customer service standards.
Use Selling Skills training techniques to increase units per transaction.
Use product knowledge to offer additional/alternative items to drive sales.
Replenishes stock, maintains stock on racks, shelves, glass cases and armoires.
Directs customer requests to the Assistant Store Manager/Store Manager.
Assists in preparation of physical inventory or cycle counts, including counting and performing inventory.
Performs shift housekeeping duties to maintain tidy appearance of sales floor.
Follows cash handling procedures (including counting cash, checks, charges).
Works professionally in multiple store environments.
Maintains a strong sense of pride and responsibility for the maintenance of shopping area.
Sets and achieves personal sales goals while supporting the goals of the store and team.
Uses Selling Skills techniques by asking open-ended questions to determine customer needs, thereby driving the sale.
Exceeds customer expectations by offering sincere feedback and establishing trust.
Demonstrates knowledge of merchandise by suggesting additional and/or alternative items thus increasing units per transaction and the average dollar sale.
Performs all other job related duties as assigned.
Is comfortable with cigar smoke and smoking.

JOB REQUIREMENTS:

Strong ability to interact with customers to ensure a high level of service.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High School diploma and equivalent.
Able to effectively communicate in English, in both written and oral forms.
Must be 21 years of age

Preferred:

Previous cash handling experience.
Previous experience working with cigar sales.