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Engineering Manager, Control Platform


This is a Full-time position in Lake Mary, FL posted December 26, 2021.

We are seeking an Engineering Manager, Control Platform to serve a crucial role in evolving our customer service and configuration platforms.

As part of our  accesso ® Client Applications Group, you’ll contribute to developing applications that streamline our internal operations processes while empowering our customers with tooling to drive revenue and improve the guest experience. If you’ve ever peaked across a ticket counter and watched an attendant tap in your order or heaved a sigh of relief when customer service was able to move your event reservation, you have an idea of the types of interactions developed by the Client Applications Group.

Additionally, we create the utilities our customers use to develop pricing models, affiliate sales, marketing strategies, and so much more.

The Engineering Manager, Control Platform is expected to lead a cross functional team of developers to deliver world class solutions.

The ideal candidate will have a passion for hiring, coaching, and developing hands on with best-in-class engineers, while focusing on security, quality, and performance.

Extensive experience with developing and leading teams building web applications at scale is key to being successful in this role.

Location: Location: United States; then, you choose what works for you!

This role can be performed 100% remotely anywhere in the US, at one of our office locations in the US, or a hybrid version of in-office and remote. 

Reports to: VP, Client Applications

Travel Requirement: Less than 10%

Responsibilities Include:

  • Leading highly talented engineering teams to deliver exceptional web applications
  • Commitment to developing high performance software at scale, with the experience to back it up
  • Striving for and encouraging software engineering teams to produce the highest quality code
  • Collaborating with cross-functional stakeholders from Design, Product, and Client Success to deliver key roadmap objectives
  • Leading scrum ceremonies and monitoring sprint dynamics to identify improvements 


  • 7-10 years of software engineering experience (5+ years web application development in JavaScript, specifically in AngularJS/Angular or similar modern JavaScript frameworks (React, Vue, etc.)
  • 3+ years of team leadership
  • Experience with internationalized web applications
  • Deep knowledge of Scrum/Agile methodologies
  • Previous experience with eCommerce web development
  • Experience with advanced deployment techniques and monitoring / tracking of high-volume web applications
  • Thrives in high growth, fast-paced environments

Technologies You May Work With:

  • Frontend JavaScript frameworks (Angular, AngularJS, React)
  • Server-side applications (Java, NodeJS, PHP)
  • Linux systems
  • Relational and NoSQL databases
  • Cloud infrastructure (AWS, Google Cloud)
  • Content Delivery Networks (Cloudflare, AWS Cloudfront)
  • Monitoring & Analytics (New Relic, Google Analytics, Datadog)

Perks & Benefits:

  • Competitive compensation package including discretionary annual bonus opportunity.
  • 4-weeks of Paid Time Off for employees up to 3-years of tenure (higher accrual thereafter);
  • 8-hours of paid Volunteer Time Off to give back to organizations and groups you feel most passionately about;
  • Inclusive Family Benefits
    – access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $5,000 benefit toward surrogacy, adoption, and fertility;
  • 2-weeks of paid Parental Leave so you can bond with your child(ren) following a birth, adoption, or foster care placement;   
  • Inclusive Family Benefits
    – access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $5,000 benefit toward surrogacy, adoption, and fertility;
  • Three different medical insurance plans to choose from, including an employer-contributed HSA;
  • Employer-paid short & long-term disability and life insurance;
  • Matching 401K;
  • Unlimited access to Udemy for Business for continued learning and career development;
  • A flexible work schedule around our core business hours.